Understand what a business process is and how to use business process improvement to enhance your organization's efficiency and profitability. Learn how to detect signs of trouble, to identify problems by creating process activity flowcharts, to envision a better process, and to test your ideas. Understand the best ways to roll out the improved process and to ensure it delivers the desired results
Lessons
- Understand Business Process Improvement
- Plan a Process Improvement
- Analyze the Process
- Redesign the Process
- Implement the New Process
- Continually Improve the Process