Use the time you spend coaching employees more effectively. Study best practices for listening, inquiry and reflection, a coach's most powerful tools. Learn how to identify which employees will be most receptive to coaching and which may need a different approach. A detailed example allows you to follow along in a coaching scenario to see best practices in action.
Lessons
- Adopt a Coaching Mindset
- Build a Coaching Habit
- Listen and Question Effectively
- Give Constructive Feedback
- Promote Learning Agility
- Coach Across Boundaries